CUSTOMER SATISFACTION SURVEY 2020. THANK YOU FOR YOUR TRUST!
One of the 4 core values of Novasol Chemicals is IMPROVEMENT. That’s why we give great value to our customer’s feed-back. The 2020 Satisfaction survey, despite the exceptional sanitary context, provided us with great evaluation of our staff performances and services.
We are very thankful and proud to share these positive results. Our key strengths, according to the survey results, are:
- our Delivery performances
- our Service quality
- the Purchasing experience
- our flexibility and reactivity
- 85% of respondents evaluated our support during the COVID-19 Crisis from ‘Very good’ to ‘Excellent’.
This is a very important message to our Novasol Chemicals Team and we are committed to continue our efforts and improvements to adapt to your high level of expectations in the year to come.
Thank you very much for your trust and collaboration.
The Novasol Chemicals Team